Last Updated: 28/04/2026
At Area51Coffee, we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, and protect your information when you visit our coffee shop, use our services (dine-in or takeaway), connect to our WiFi, or interact with us online.
1. Who We Are
Area51Coffee
Coffee Shop – Dine In & Takeaway
Address: Southport Rd, Scarisbrick, Ormskirk, United Kingdom, L40 8HF
Email: enquiries@area51coffee.co.uk
We are the data controller responsible for your personal data.
2. Information We Collect
a. Personal Information
- Name
- Email address
- Phone number
- Payment details (handled securely by third-party providers)
b. Transaction Data
- Orders (food and drinks)
- Purchase history
- Preferences (if part of a loyalty scheme)
c. Technical Data
- IP address
- Device type
- Browser type
- Website usage data (via cookies)
d. In-Store Data
- CCTV footage for security and safety
- Customer interactions and feedback
e. WiFi Usage Data
When using our free WiFi, we may collect:
- Device identifiers
- IP address
- Browsing session data (limited, for security and network management)
3. How We Use Your Data
We process your data under the following lawful bases:
Contract
- To process and fulfil your orders
Legitimate Interests
- To improve our services
- To manage our business operations
- To ensure security (including CCTV and WiFi monitoring)
Consent
- To send marketing emails or promotions
- To operate loyalty or rewards programmes
Legal Obligation
- To comply with legal or regulatory requirements
4. Loyalty & Rewards Programmes
If you sign up for our loyalty scheme, we may collect:
- Your name and contact details
- Purchase history
- Rewards and points activity
This helps us:
- Provide rewards and offers
- Personalise your experience
You can opt out at any time by contacting us.
5. Online Ordering & Third-Party Platforms
If you order through third-party services (e.g. delivery apps), your data may also be processed by those platforms under their own privacy policies.
We only receive the information necessary to fulfil your order.
6. Cookies and Website Tracking
Our website may use cookies to:
- Improve functionality
- Analyse traffic
- Remember preferences
You can manage or disable cookies through your browser settings.
7. CCTV Usage
We use CCTV in our premises for:
- Crime prevention
- Customer and staff safety
Footage is:
- Stored securely
- Retained only for a limited period
- Shared only when required (e.g. law enforcement)
8. How We Share Your Data
We do not sell your personal data.
We may share your information with:
- Payment processors (e.g. card providers)
- IT and system providers
- Delivery/ordering partners
- Legal authorities when required
All third parties are required to respect your data and comply with UK GDPR.
9. Data Security
We implement appropriate security measures, including:
- Secure payment processing
- Access controls
- Encrypted systems where applicable
10. Data Retention
We retain your data only as long as necessary:
- Transaction data: for accounting/legal requirements
- CCTV: typically retained for a limited period
- Marketing data: until you withdraw consent
11. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Data portability
To exercise your rights, contact us using the details below.
12. Complaints
If you are unhappy with how we handle your data, you can contact:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113
13. Third-Party Links
Our website or social media pages may contain links to third-party sites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised date.
15. Contact Us
Area51Coffee
Address: Southport Rd, Scarisbrick, Ormskirk, United Kingdom, L40 8HF
Email: enquiries@area51coffee.co.uk